Empathy is a key component of good listening from "summary" of You're Not Listening by Kate Murphy
Empathy, the ability to understand and share the feelings of another, is essential in the practice of good listening. When we listen empathetically, we are able to truly connect with the speaker on a deeper level. This connection allows us to not only hear the words being said, but also to understand the emotions behind them. By showing empathy, we demonstrate that we care about the speaker and their experiences, which in turn encourages them to open up and share more.
Empathy is not just about feeling sorry for someone or trying to solve their problems. It is about putting ourselves in their shoes and seeing the world from their perspective. This requires us to set aside our own biases, judgments, and preconceived notions, and instead focus on truly understanding the other person. When we approach listening with empathy, we are able to create a safe space for the speaker to express themsel...
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