Lack of training causes mistakes from "summary" of Why We Make Mistakes by Joseph T. Hallinan
It is often said that mistakes are caused by lack of training. However, this is not always the case. People make mistakes in spite of having all the knowledge and training. It is important to understand why certain mistakes are made in order to prevent them.- Without adequate training, mistakes in the workplace are common and inevitable. This can result in an environment where there are unsatisfactory outcomes and a decrease in efficiency and profitability.
- Without sufficient instruction, everyone--from the frontline operative to the most senior executive—is hindered in their ability to carry out their respective roles effectively. As a result, they may feel frustrated or unappreciated when managerial decisions are consistently met with issues or mistakes due to lack of education.
- Not only can insufficient knowledge result in mistakes at work, it can adversely affect morale too. With poor guidance, employees tend to become overwhelmed and discouraged, particularly if mandatory topics have not been covered adequately.
- Failing to provide enough instruction can also mean that certain legal obligations are neglected or misunderstood—putting the company and its personnel at risk. Such disregard for necessary compliance measures can bring about costly fines or litigation, subsequently affecting a business’s bottom line.
- Thorough education on best practices, methods and processes play an integral role in minimizing mistakes. Optimum employee development results in secure internal operations, higher levels of customer service, and improved public repute.
