Trust lubricates and speeds up interactions, making them more efficient and effective from "summary" of The Speed of Trust by Stephen M. R. Covey
Trust is like a lubricant that allows interactions to flow smoothly and effortlessly. When trust is present in a relationship, communication becomes more efficient and effective. People are more willing to collaborate, share information, and work towards common goals when they trust each other. Trust eliminates the need to second-guess motives or intentions, saving time and energy that would otherwise be wasted on suspicion and doubt. By reducing friction in interactions, trust helps to speed up decision-making processes. When trust is high, decisions can be made quickly and with confidence, as there is no need to spend excessive time deliberating or seeking approval. This allows organizations to be more agile and responsive to changing circumstances, giving them a competitive advantage in a fast-paced and unpredictable business envir...
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