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Trust is not just a soft, fluffy concept it has real, measurable effects on performance from "summary" of The Speed of Trust by Stephen M. R. Covey

Trust is not just a soft, fluffy concept – it has real, measurable effects on performance. When trust is high in an organization or team, things move faster and more efficiently. People are able to collaborate effectively, make decisions quickly, and execute with precision. On the other hand, when trust is low, everything takes longer, costs more, and produces lower quality results. Think about it – when you trust someone, you are more willing to take risks and try new things. You are more likely to share information openly and communicate honestly. This creates a positive cycle of innovation, creativity, and problem-solving. When there is trust, people are able to focus on their work and deliver their best performance. Trust is like the oil that keeps the engine running smoothly. Without it, the gears grind, the engine overheats, and everything breaks ...
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    The Speed of Trust

    Stephen M. R. Covey

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