Trust is based on credibility, integrity, and empathy from "summary" of The SPEED of Trust by Stephen R. Covey,Rebecca R. Merrill
Trust is the foundation of any relationship, whether personal or professional. It is what enables people to work together effectively, to communicate openly and honestly, and to achieve shared goals. Trust is not something that can be demanded or assumed; it must be earned through consistent behavior and actions that demonstrate credibility, integrity, and empathy. Credibility is the first building block of trust. It is about being reliable, competent, and consistent in our words and actions. When we are credible, others can depend on us to follow through on our commitments, to deliver results, and to act with honesty and integrity. Credibility is essential for establishing trust because it creates a sense of predictability and reliability that others can rely on. Integrity is the second ...
Similar Posts
Practicing selfdiscipline and moderation in all aspects of life
Self-discipline and moderation are two virtues that the Stoics believed were crucial for living a good life. The idea is simple...
Leaders must confront their own selfdeceptive behaviors
Leaders who are able to see their own self-deceptive behaviors are better equipped to lead effectively. This concept is crucial...
Using social proof can be effective
When people are uncertain about a decision, they often look to others for guidance. This phenomenon is known as social proof, a...
Accountability ensures responsibility and commitment
In the world of leadership, accountability is a critical element that ensures individuals take responsibility for their actions...
Employ the "Ben Franklin Effect" to win favor
To win favor with someone, you can employ a psychological concept known as the "Ben Franklin Effect." This method involves aski...
Honor is a forgotten virtue
In a world where self-interest reigns supreme and morals are often discarded for personal gain, honor stands out as a forgotten...
Practice observing people in different settings
To truly understand people and their behavior, it is important to observe them in a variety of settings. Different environments...
Demonstrate empathy in your questions
When you ask questions, it's not just about gathering information. It's about connecting with the other person on a deeper leve...
Inspire others to action
The goal is not just to sell to people who need what you have; the goal is to sell to people who believe what you believe. The ...
Encourage ongoing learning and growth
Encouraging ongoing learning and growth involves creating an environment where individuals feel motivated and supported to cont...