Trust is based on credibility, integrity, and empathy from "summary" of The SPEED of Trust by Stephen R. Covey,Rebecca R. Merrill
Trust is the foundation of any relationship, whether personal or professional. It is what enables people to work together effectively, to communicate openly and honestly, and to achieve shared goals. Trust is not something that can be demanded or assumed; it must be earned through consistent behavior and actions that demonstrate credibility, integrity, and empathy. Credibility is the first building block of trust. It is about being reliable, competent, and consistent in our words and actions. When we are credible, others can depend on us to follow through on our commitments, to deliver results, and to act with honesty and integrity. Credibility is essential for establishing trust because it creates a sense of predictability and reliability that others can rely on. Integrity is the second ...
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