Trust impacts organizational performance and profitability from "summary" of The SPEED of Trust by Stephen R. Covey,Rebecca R. Merrill
Trust is not just a nice-to-have quality in an organization. It is a fundamental driver of performance and profitability. When trust is high within a company, things move faster and cost less. This is because trust enables communication, collaboration, and innovation to flow freely. Without trust, on the other hand, everything becomes slower, more complicated, and more expensive. Think about a team where trust is low. People are constantly second-guessing each other, watching their backs, and covering their bases. This creates a culture of suspicion and self-protection, which stifles creativity and productivity. In such an environment, decisions take longer to make, conflicts take longer to resolve, and tasks take longer to complete. All of this adds up to wasted time, effort, and resources. In contrast, when trust i...
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