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Nonverbal signals can reveal underlying emotions and intentions from "summary" of The Silent Language of Leaders by Carol Kinsey Goman, Ph.D.
One of the most powerful ways that leaders can communicate with others is through nonverbal signals. These signals can provide valuable insights into a person's true emotions and intentions, often revealing more than words alone. By paying attention to nonverbal cues such as facial expressions, body language, and tone of voice, leaders can gain a deeper understanding of what their team members are feeling and thinking. For example, a person's body language can indicate whether they are feeling confident and assertive or anxious and unsure. A firm handshake, steady eye contact, and an upright posture may suggest confidence, while fidgeting, avoiding eye contact, and slouching could indicate insecurity. By being attuned to these nonverbal signals, leaders can adjust their appr...
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