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Nonverbal cues can signal trustworthiness and credibility from "summary" of The Silent Language of Leaders by Carol Kinsey Goman,Ph.D.
When it comes to establishing trustworthiness and credibility, nonverbal cues play a crucial role in communication. These cues can include everything from facial expressions to body language to tone of voice. In fact, research shows that nonverbal cues can have a significant impact on how others perceive our trustworthiness and credibility. For example, maintaining eye contact can signal to others that we are engaged and attentive, which can in turn make us appear more trustworthy. On the other hand, avoiding eye contact can give the impression that we are disinterested or hiding something, which can damage our credibility. Similarly, using open and welcoming body language, such as uncrossed arms and a relaxed posture, can help to build trust with others. Another important nonverbal cue that can signal trustworthiness and credibility is the tone of voice. Speaking in a clear, confident tone can convey authority and knowledge, whereas speaking in a hesitant or monotone voice can make us seem less trustworthy. Additionally, using appropriate gestures and facial expressions can enhance our communication and make us more credible in the eyes of others. It's important to remember that nonverbal cues can be just as powerful as verbal cues in shaping how others perceive us. By being mindful of our body language, tone of voice, and facial expressions, we can project an image of trustworthiness and credibility that will help us to build stronger relationships and achieve our goals.
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