Leaders must understand nonverbal cues to effectively communicate from "summary" of The Silent Language of Leaders by Carol Kinsey Goman, Ph.D.
To be an effective leader, it is crucial to understand the silent language of nonverbal cues. These cues are often more powerful than words themselves, as they can convey a multitude of meanings and emotions. When leaders are attuned to these nonverbal signals, they can better connect with their team members and foster stronger relationships.
Nonverbal communication encompasses a wide range of cues, including facial expressions, body language, tone of voice, and posture. By paying attention to these cues, leaders can gain valuable insights into the thoughts and feelings of those around them. For example, a team member may say they are fine, but their crossed arms and furrowed brow suggest otherwise. By picking up on these discrepancies, leaders can address underlying issues and provide necessary support.
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