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Maintain a balance between structure and flexibility from "summary" of The Secrets of Facilitation by Michael Wilkinson

To be an effective facilitator, it is crucial to find the right balance between structure and flexibility. Structure provides a framework for the facilitation process, setting clear expectations and guidelines for participants to follow. It helps keep the discussion on track and ensures that objectives are met within the allotted time. However, being too rigid in structure can stifle creativity and limit the potential for new ideas to emerge. On the other hand, flexibility allows for spontaneity and adaptability in response to the needs and dynamics of the group. It encourages open dialogue and a willingness to explore different perspectives. Without flexibility, facilitators risk alienating participants and missing out on valuable insights that can only be uncovered through organic conversation. Finding the right balance between structure and flexibility requires a deep understanding of the group dynamics, individual personalities, and the overall goals of the facilitation session. It involves being able to pivot between providing direction and allowing for exploration, depending on the needs of the group at any given moment. One way to achieve this balance is to establish a clear agenda and ground rules at the outset of the session, providing a solid structure for participants to follow. However, it is also important to remain open to deviations from the agenda and to be willing to adjust course as needed. Facilitators must be able to read the room and sense when a more structured approach is needed to keep the discussion on track, or when it is appropriate to loosen the reins and allow for more free-flowing conversation. This requires a high level of emotional intelligence and the ability to adapt quickly to changing circumstances.
  1. Maintaining a balance between structure and flexibility is about creating an environment that is both organized and adaptable, where participants feel supported and empowered to contribute their ideas and perspectives. It is a delicate dance that requires skill, intuition, and a deep commitment to the facilitation process.
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The Secrets of Facilitation

Michael Wilkinson

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