Audio available in app
The customer's perception is your reality from "summary" of The Sales Bible by Jeffrey Gitomer
The customer's perception is your reality. Your success in sales depends on how the customer perceives you, your product, and your company. It doesn't matter what you think about your product or service – what matters is what the customer thinks. If the customer thinks your product is too expensive, then it is too expensive. If the customer thinks your service is slow, then it is slow. If the customer thinks you are untrustworthy, then you are untrustworthy. You can argue with the customer's perception all you want, but you will never win. The customer's perception is their reality, and you need to accept that. Your job as a salesperson is to understand the customer's perception, address any concerns they may have, and work to change their perception if necessary. You need to be empathetic and put yourself in the customer's shoes. What would you think if you were in their position? Your goal is to create a positive perception in the customer's mind. You need to build trust, establish credibility, and show that you genuinely care about the customer's needs. You need to be honest, transparent, and reliable. You need...
Similar Posts
Develop a clear roadmap for achieving goals
The importance of having a clear roadmap for achieving goals cannot be overstated. Without a clear plan in place, it is easy to...
Foster creativity and a culture of innovation within the organization
To stimulate creativity and foster a culture of innovation within the organization is to create an environment where new ideas ...
Embrace challenges as opportunities for growth
When faced with challenges in our professional lives, our initial reaction may be to feel overwhelmed or discouraged. However, ...
Adapt to changing market conditions
In the world of sales, it is imperative that one is able to adapt to changing market conditions. This means being able to ident...
Be adaptable and willing to change your approach based on feedback
In moving others, it's essential to remain flexible and open to adjusting your tactics in response to feedback. This means bein...
Be prepared and knowledgeable about your product
Being prepared and knowledgeable about your product is crucial in sales. It is not just about knowing the features and benefits...
Use social media to connect with your audience
To grow your business and reach more customers, social media can be a powerful tool. By using platforms like Facebook, Twitter,...
Engage with customers authentically
Engaging with customers authentically means truly caring about their needs and desires, and going above and beyond to meet them...
Seek to understand before being understood
In our interactions with others, it is natural to want to express ourselves and make our point. However, true communication and...
Embrace diversity and inclusion
Embracing diversity and inclusion is not just a moral imperative; it is a strategic business decision. Companies that welcome d...