Audio available in app
Provide excellent customer service from "summary" of The Sales Bible by Jeffrey Gitomer
Providing excellent customer service is not just a good idea - it's essential to your success as a salesperson. Every interaction you have with a customer is an opportunity to build trust, loyalty, and ultimately, make a sale. To provide excellent customer service, you must first understand your customer's needs and wants. This means listening carefully to what they are saying, asking thoughtful questions, and paying attention to their body language. By truly understanding your customer, you can tailor your approach to meet their specific needs and exceed their expectations. In addition to understanding your customer, it's also important to be responsive and reliable. This means responding to emails and phone calls promptly, following through on promises, and keeping your customer informed every step of the way. By being reliable, you demonstrate that you valu...Similar Posts
Embrace technology and trends
In today's fast-paced world, it is crucial for entrepreneurs to stay ahead of the curve by embracing technology and trends. Tec...
Successful salespeople aim to be seen as trusted advisors
Successful salespeople understand that in order to build long-lasting relationships with their clients, they must seek to estab...
Diversify income streams to mitigate risk
To truly succeed in the online world, you need to understand the importance of having multiple sources of income. Relying on ju...
Sales success requires a combination of hard work and smart strategies
Achieving success in sales is not merely a matter of luck or talent; rather, it requires a diligent combination of hard work an...
Believe in yourself
One of the key principles that I learned on my journey from failure to success in selling is the importance of having faith in ...
Transparency and honesty in leadership
Transparency and honesty are crucial qualities for effective leadership. When leaders are transparent and honest with their emp...
Establish relationships with decision makers
To succeed in strategic selling, it is imperative to establish relationships with decision makers. These individuals are the ke...
Create a sense of urgency in your marketing
The idea of creating a sense of urgency in your marketing is crucial for driving action from your potential customers. By insti...
Cultivate a positive mindset to attract success
Maintaining a positive mindset is crucial for achieving success. Research shows that our thoughts and beliefs have a direct imp...
Operations manage resources efficiently
Operations in a business involve the management of various resources to ensure efficiency. Resources such as materials, equipme...