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Practice active listening skills from "summary" of The Sales Bible by Jeffrey Gitomer
Active listening skills are essential in sales. The concept is simple, but many salespeople fail to master this skill. When you actively listen, you focus on the speaker without distractions. You are fully present in the conversation, absorbing every word and nonverbal cue. This level of attentiveness shows respect for the speaker and helps you understand their needs and concerns. Listening is more than just hearing the words someone is saying. It involves interpreting tone of voice, body language, and emotions. By paying attention to these cues, you can gain valuable insights into the speaker's thoughts and feelings. This deeper level of understanding allows you to respond more effectively and build rapport with the other person. Active listening requires practice and effort. It's not enough to nod and smile while your mind wa...
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