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Measure progress using specific metrics to ensure accountability from "summary" of The Pumpkin Plan by Mike Michalowicz
Success in business requires more than just setting lofty goals; it demands a concrete way to track progress and hold yourself accountable. Metrics act as the compass, guiding you through the often murky waters of entrepreneurship. They transform vague ambitions into tangible targets, allowing you to assess whether you’re on the right path or veering off course. Start by defining the key performance indicators (KPIs) that matter most to your unique business. These should align with your overarching vision and drive the growth of your “pumpkins”—the most promising opportunities. For instance, if customer satisfaction is your priority, track metrics like Net Promoter Score (NPS) or customer retention rates. If efficiency is crucial, monitor cycle times or production rates. The focus is not on tracking everything but identifying what truly impacts your success. Once you have esta...
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