Effective listening is key to effective verbal communication from "summary" of The Power of Spoken English by Cedric M. Kenny
Effective verbal communication is not just about speaking, but also about listening. The two go hand in hand, with each being essential to the success of the other. In order to communicate effectively with others, one must not only be able to articulate their thoughts and ideas clearly, but also be able to listen attentively to what others have to say. This is where the concept of effective listening comes into play. When we talk about effective listening, we are referring to more than just hearing what someone is saying. Effective listening involves paying attention to the speaker, understanding their message, and providing feedback to demonstrate that you have understood what they are trying to communicate. It requires active engagement on the part of the listener, as well as a willingness to truly listen and understand the perspectives of others. By listening effectively, we are able to build better relationships with those around...
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