Incongruent body language can undermine the message being conveyed from "summary" of The Power of Body Language by Tonya Reiman
When our body language does not align with the words we are saying, it creates a sense of mistrust and uncertainty in the minds of others. This incongruence sends mixed signals that can confuse and alienate the listener, leading to a breakdown in communication. For example, if someone is speaking about a topic they claim to be excited about, but their facial expressions and body movements appear bored or disinterested, the listener may question the speaker's authenticity. This discrepancy between verbal and nonverbal cues can cause the listener to doubt the speaker's credibility and sincerity. Incongruent body language can also result in the misinterpretation of the intended message. When our words and body language are not in harmony, the listener may focus more on the nonverbal signals, trying to decipher the true meaning behind the conflicting cues. This can lead to misunderstandings and miscommunications, as the lis...
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