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Practice active listening from "summary" of The Power of a Positive Team by Jon Gordon
Active listening is a key concept that can make a significant difference in building a positive team. It involves more than just hearing what someone is saying; it requires truly understanding and empathizing with their message. When you practice active listening, you are fully engaged in the conversation, giving your undivided attention to the speaker. This means putting away distractions, such as phones or other devices, and focusing on the person in front of you. Active listening also involves showing that you are present and attentive through your body language and verbal cues. This can include making eye contact, nodding your head, and providing verbal affirmations, such as "I see what you're saying" or "That makes sense." By doing so, you are demonstrating that you value the speaker's words and are interested in wha...
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