Use "yes, but" instead of "no" whenever possible from "summary" of The Power of A Positive No by William Ury
Instead of simply saying "no" to a request or proposal, it can be more effective to respond with a "yes, but" approach. By using this technique, you acknowledge the other party's perspective and show that you are willing to consider their ideas. This allows for a more constructive and respectful conversation, rather than shutting down the discussion immediately. When you say "yes, but" instead of "no," you are creating an opportunity for dialogue and collaboration. You are not outright rejecting the other person's proposal, but rather offering an alternative or suggesting modifications that could lead to a mutually beneficial solution. This approach can help to prevent conflicts and build stronger relationships based on understanding and compromise.- You are more likely to find common ground with the other party and reach a resolution that satisfies both sides. This can lead to more effective communication, increased trust, and a greater sense of partnership in working towards a shared goal. Ultimately, the "yes, but" approach can help to turn potential conflicts into opportunities for growth and cooperation.
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