Embrace the power of silence from "summary" of The Power of A Positive No by William Ury
Silence has a power of its own. When we are silent, we can listen deeply to ourselves and to others. In the midst of conflict or negotiation, silence can be a powerful tool. It can give us the space and time to reflect on what is truly important to us. It can also create a sense of discomfort in the other party, prompting them to reveal more information or make concessions. Silence can be particularly effective when we are faced with a difficult decision. Instead of rushing to say yes or no, we can take a moment to pause and consider our options. This pause can help us to connect with our inner wisdom and intuition, guiding us towards a decision that aligns with our values and goals. In a negotiation setting, silence can be a strategic move. By remaining silent, we can create a sense of expectancy in the other party. They may feel compelled to fill the silence with more in...
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