Customers often lie when asked how they feel about your idea from "summary" of The Mom Test by Rob Fitzpatrick
People tend to be polite, and this politeness extends to conversations about new ideas. When asked for feedback, many will offer encouragement rather than honest critique. This can create a false sense of validation, leading you to believe your concept has more merit than it actually does. The reality is that most individuals are not comfortable saying they dislike an idea, especially if it’s presented by someone they know or want to support.
Instead of direct feedback, people often revert to vague expressions of support. They might say, “That’s interesting!” or “I can see how that could work,” without o...
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