Develop emotional intelligence from "summary" of The Mentalist 9 Steps to Influence by Ehud Segev

Working on increasing emotional intelligence can benefit both your short-term and long-term wellbeing. Take time out each day to become aware of your feelings and how they may be influencing the way you think or act.

Identifying and managing your emotions is important for improved self-awareness and self-confidence in any given situation. It can help you to respond calmly and objectively, allowing for more effective communication.

Understanding that we cannot change an emotion instantly is key - learning how to go through a range of emotions is part of developing emotional intelligence. Allowing yourself to acknowledge the feeling without acting overly dramatic or irrational is beneficial.

Developing social relationships enables us to handle tensions when issues occur. Learn to trust one another which leads to better understanding between different parties.

Improve your conscious listening skills- take into consideration the other person’s facial expressions, body language and tone - and adjust your response accordingly. Show empathy by asking questions and relating to what the other person is saying.

Cultivate the attitude of ‘winning through collaboration’ rather than feeling the need to prove oneself right. When everyone tries their best to understand the problem and works together collaboratively, then new possibilities will emerge.

Practice mindfulness techniques to help improve concentration and increase overall happiness. Relaxation methods such as deep breathing or yoga can also help reduce stress and anxiety.

Make sure to learn from the past but stay open-minded about possible solutions. Openness and curiosity are essential for realising innovative solutions.