Nonverbal cues are important in effective listening from "summary" of The Lost Art of Listening, Third Edition by Michael P. Nichols,Martha B. Straus
Nonverbal cues play a crucial role in effective listening. They provide important information that complements and sometimes contradicts the verbal messages being communicated. For instance, a person's facial expressions, gestures, and body language can convey emotions and attitudes that may not be expressed in words. By paying attention to these nonverbal cues, listeners can gain a deeper understanding of the speaker's thoughts and feelings. Moreover, nonverbal cues can help listeners gauge the authenticity and sincerity of a speaker. For example, a person's eye contact, tone of voice, and posture can indicate whether they are being honest or genuine in their communication. By attending to these subtle cues, listeners can better discern the speaker's intentions and motivations. In addition, nonverbal cues can provide valua...
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