Nonverbal cues are important in effective listening from "summary" of The Lost Art of Listening, Third Edition by Michael P. Nichols,Martha B. Straus
Nonverbal cues play a crucial role in effective listening. They provide important information that complements and sometimes contradicts the verbal messages being communicated. For instance, a person's facial expressions, gestures, and body language can convey emotions and attitudes that may not be expressed in words. By paying attention to these nonverbal cues, listeners can gain a deeper understanding of the speaker's thoughts and feelings. Moreover, nonverbal cues can help listeners gauge the authenticity and sincerity of a speaker. For example, a person's eye contact, tone of voice, and posture can indicate whether they are being honest or genuine in their communication. By attending to these subtle cues, listeners can better discern the speaker's intentions and motivations. In addition, nonverbal cues can provide valuable feedback to the speaker, helping them adjust their message and delivery to ensure better communication. For instance, a listener's nod of approval or puzzled expression can signal to the speaker whether their message is being understood or needs further clarification. By being attuned to these nonverbal cues, speakers can make real-time adjustments to ensure their message is effectively received. Furthermore, nonverbal cues can help establish rapport and connection between the listener and the speaker. By mirroring a speaker's body language or facial expressions, listeners can demonstrate empathy and understanding, fostering a sense of trust and openness in the communication process. This nonverbal connection can enhance the overall listening experience and strengthen the relationship between the listener and the speaker.- Nonverbal cues are essential in effective listening as they provide valuable information, convey authenticity and sincerity, offer feedback to the speaker, and help establish rapport and connection between the listener and the speaker. By paying attention to these nonverbal cues, listeners can enhance their listening skills and deepen their understanding of others.
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