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Listening involves more than just hearing words from "summary" of The Lost Art of Listening, Third Edition by Michael P. Nichols,Martha B. Straus

Listening is a complex process that goes beyond simply hearing words. It involves paying attention to not only what is being said, but also how it is being said. This includes being attuned to the speaker's tone of voice, body language, and facial expressions, which can provide important insights into their emotions and underlying meaning. When we listen, we should strive to understand the speaker's perspective and empathize with their feelings. This requires us to set aside our own assumptions and judgments, and truly put ourselves in their shoes. By doing so, we can establish a deeper connection with the speaker and create a supportive environment for open communication. Effective listening also involves active engagement with the speaker, which means asking clarifying questions, paraphrasing their words, and providing feedback to demonstrate that we are following along and genuinely interested in what they have to say. By engaging in this way, we can show respect for the speaker and validate their experiences. Furthermore, listening requires us to be present in the moment and fully focused on the speaker. This means avoiding distractions, such as checking our phones or thinking about what we want to say next. By being fully present and attentive, we can show the speaker that we value their words and are committed to understanding them.
  1. Listening is a multifaceted skill that involves more than just hearing words. It requires us to be empathetic, engaged, present, and open-minded. By honing our listening skills, we can foster deeper connections with others, enhance our relationships, and become more effective communicators.
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The Lost Art of Listening, Third Edition

Michael P. Nichols

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