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Reflect back what you hear from "summary" of The Lost Art of Listening by Michael P. Nichols

When we reflect back what we hear, we are essentially mirroring what the other person is saying. This involves not only repeating their words, but also capturing the underlying feelings and meanings behind those words. By reflecting back what we hear, we show the other person that we are truly listening and trying to understand their perspective. Reflecting back what we hear can be a powerful tool in communication because it allows the other person to feel heard and validated. It shows that we are actively engaged in the conversation and care about what they have to say. This can help build trust and rapport in the relationship, as the other person feels that their thoughts and feelings are being respected and acknowledged. When we reflect back what we hear, it also gives the other person the opportunity to clarify and expand on their thoughts. By repeating their words and reflecting their feelings, we encourage them to delve deeper into their own emotions and experiences. This can lead to a more meaningful and productive conversation, as both parties are able to fully express themselves and understand each other better. Additionally, reflecting back what we hear can help prevent misunderstandings and conflicts. By confirming and validating the other person's words, we ensure that we are on the same page and have a clear understanding of their perspective. This can help avoid misinterpretations and assumptions that can lead to tension and disagreement.
  1. Reflecting back what we hear is a simple yet powerful technique that can enhance communication and deepen connections with others. By actively listening and mirroring the thoughts and feelings of the other person, we show empathy, understanding, and respect in our interactions. This can lead to more fulfilling relationships and more effective communication in all areas of life.
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The Lost Art of Listening

Michael P. Nichols

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