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People want to be heard from "summary" of The Lost Art of Listening by Michael P. Nichols

When we listen to others, we often assume that they want our advice, our guidance, or our solutions. We believe that by offering our own opinions and perspectives, we are being helpful and supportive. However, what many of us fail to realize is that what people truly desire, above all else, is simply to be heard. They want to feel understood, validated, and acknowledged. They want to know that their thoughts, feelings, and experiences are being taken seriously and are being given the attention they deserve. When we listen with the intention of providing solutions or advice, we may inadvertently send the message that we do not believe the other person is capable of handling their own problems. This can be disempowering and can create feelings of resentment and frustration. On the other hand, when we listen with the sole purpose of truly understanding the other person, we are ab...
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    The Lost Art of Listening

    Michael P. Nichols

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