Listening requires empathy from "summary" of The Lost Art of Listening by Michael P. Nichols
To truly listen to another person, we must be able to put ourselves in their shoes, to see the world from their perspective. This requires empathy - the ability to understand and share the feelings of another. When we approach listening with empathy, we are able to connect with the other person on a deeper level, to truly understand where they are coming from and what they are feeling. Empathy allows us to tune into the emotional aspects of communication, to pick up on subtle cues and nuances that give us insight into the other person's state of mind. By listening with empathy, we are able to validate the other person's experience, to acknowledge their feelings and show that we care. This creates a safe and trusting environment for open and honest communication to take place. Empathy also allows us to set aside our own preconceived notions and biases, to su...
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