Clarify any misunderstandings from "summary" of The Lost Art of Listening by Michael P. Nichols
When misunderstandings arise in communication, it is essential to address them promptly and effectively. This involves taking the time to clarify any confusion or misinterpretation that may have occurred during the exchange. By doing so, both parties can ensure that they are on the same page and prevent further issues from arising. One way to clarify misunderstandings is by asking questions to gather more information and gain a better understanding of the other person's perspective. This shows that you are actively listening and are invested in resolving any confusion that may exist. Additionally, paraphrasing what the other person has said can help confirm that you have cor...
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