Ask openended questions from "summary" of The Lost Art of Listening by Michael P. Nichols
When engaging in a conversation, it is important to ask questions that allow the other person to express themselves fully. Open-ended questions are a powerful tool in this regard. These questions cannot be answered with a simple "yes" or "no," but instead require the speaker to provide more detailed responses. By asking open-ended questions, you are encouraging the other person to share their thoughts, feelings, and experiences in a deeper and more meaningful way.
Open-ended questions are particularly valuable when trying to gain insight into someone's emotions or perspectives. For example, instead of asking, "Did you have a good day?" you could ask, "Tell me about your day. What was the highlight for you?" This second question invites the other person to elaborate on their experiences and provides you with a better understanding of how they are feeling.
In addition to encouraging deeper self-expression, open-ended questi...
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