Leaders should be able to manage conflict and difficult conversations effectively from "summary" of The Little Book of Leadership Development by Scott J. ALLEN,Mitchell KUSY
Leaders must possess the ability to navigate conflict and handle challenging conversations with finesse. This skill is crucial in maintaining harmony within a team and ensuring that productivity is not compromised. When conflicts arise, leaders should be able to address the issue promptly and effectively to prevent it from escalating further. By being proactive in addressing conflicts, leaders can create a positive work environment where team members feel heard and valued.
Difficult conversations are inevitable in any leadership role, and leaders must be able to approach them with tact and empathy. These conversations may involve delivering feedback, addressing performance issues, or resolving disagreements among team members. It is essential fo...
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