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Emphasize the importance of customer feedback and validation from "summary" of The Lean Mindset by Mary B. Poppendieck,Thomas David Poppendieck

Customer feedback and validation are crucial components in the Lean mindset. By actively seeking feedback from customers, you are able to validate whether your product or service truly meets their needs and expectations. This feedback serves as a valuable source of information that can guide your decision-making process and help you make necessary improvements. Customer feedback allows you to gain insights into how your customers perceive your product or service. By understanding their perspective, you can identify any areas that may need improvement or enhancement. This feedback is essential for ensuring that you are delivering value to your customers and meeting their requirements effectively. Validation from customers serves as a validation...
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    The Lean Mindset

    Mary B. Poppendieck

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