Develop strong interpersonal skills from "summary" of The Joy of Working by Denis Waitley,Reni Witt
Developing strong interpersonal skills is critical for success in the workplace, as well as in personal relationships. These skills involve the ability to effectively communicate, collaborate, and build rapport with others. A person with strong interpersonal skills can easily connect with different personality types, resolve conflicts, and work well in a team setting. One key aspect of developing interpersonal skills is active listening. This involves not only hearing what the other person is saying but also understanding their perspective, feelings, and needs. By truly listening to others, we can show empathy and build trust, which are essential for effective communication. Another important aspect of interpersonal skills is emotional intelligence. This involves being aware of one's own emotions and those of others, and using this awareness to manage interactions effectively. People with high em...
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