Use your introverted nature to build trust with customers from "summary" of The Introvert's Edge by Matthew Pollard,Derek Lewis
As an introvert, you possess a unique ability to connect with customers on a deeper level and build trust in a way that extroverts may struggle to achieve. Your introspective nature allows you to listen more attentively to their needs and concerns, demonstrating empathy and understanding in a genuine manner. By leveraging your natural inclination towards thoughtful reflection, you can tailor your communication style to resonate with customers on a personal level. This authenticity will resonate with them, fostering a sense of trust and rapport that is essential for long-term relationships. Rather than trying to emulate extroverted behaviors, embrace your introverted strengths and use them to your advantage. Your quiet confidence and deliber...
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