Scale based on validated customer needs from "summary" of The Four Steps to the Epiphany by Steve Blank
Scaling a startup can be a daunting task, but it is crucial to ensure sustainable growth and success in the long run. One key principle to keep in mind when scaling is to base your efforts on validated customer needs. It is not enough to simply assume what your customers want or need; rather, you must gather data and feedback to confirm that there is a real demand for your product or service.
By focusing on validated customer needs, you can avoid wasting time and resources on scaling a product that no one actually wants. This approach allows you to prioritize features and improvements that will truly add value for your customers, leading to increased customer satisfaction and loyalty.
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