Conflict resolution is crucial for team progress from "summary" of The Five Dysfunctions of a Team by Patrick Lencioni
Conflict resolution is crucial for team progress. When team members avoid conflict, they are not fully committed to decisions and actions. This lack of commitment leads to ambiguity and confusion, hindering progress. The fear of conflict can stem from a desire to maintain artificial harmony within the team. However, this false sense of peace only masks deeper issues that will eventually resurface.
Teams must be willing to engage in healthy conflict in order to address underlying problems and move forward. By openly discussing differing viewpoints and challenging ideas, team members can gain a better understanding of the issues at hand. This process can be uncomfortable, but it is necessary for growth and development. Conflict should not be feared, but rather embraced as a means to foster collaboration and innovation.
Effective conflict resolution requires trust among team members. Without trust, individuals may hold back their true opinions and feelings, leading to passive-aggressive behavior and resentment. Trust is built through vulnerability...
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