Listening is essential in resolving conflicts from "summary" of The Explosive Child by Ross W. Greene, PhD
When we are faced with a conflict, our instinct may be to jump in with solutions and consequences. However, in my experience, this approach often leads to more friction and resistance from the other party. The key to resolving conflicts effectively is to listen. This may seem like a simple concept, but it is often overlooked or not given the attention it deserves. Listening is not just about hearing the words that are being said; it is about truly understanding the other person's perspective. By listening actively and empathetically, we can gain valuable insights into the underlying causes of the conflict. This allows us to address the root of the issue, rather than just dealing with the surface-level symptoms. When we listen to the other person, we show them respect and validation. This can help to de-escalate the situation and create a more conducive environment for problem-solving. By demons...
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