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The company's culture values frugality and innovation from "summary" of The Everything Store: Jeff Bezos and the Age of Amazon by Brad Stone
The ethos at Amazon was codified in a document that circulated in the early days of the company. It was titled "Amazon. com Values," and it emphasized frugality above all else. Frugality meant that employees were expected to pinch pennies at every turn, from the number of chairs in a meeting room to the cost of office supplies. This value was embodied by Jeff Bezos himself, who famously drove a beat-up Honda Accord despite being a billionaire. But frugality was not the only guiding principle at Amazon. The company also valued innovation, pushing its employees to think outside the box and come up with new ideas. This emphasis on innovation led to the creation of groundbreaking products like the Kindle e-reader and Amazon Web Services, which revolutionized the way companies think about cloud computing. The combination of frugality and innovation created a unique culture at Amazon, one that rewarded employees who could come up with creative solutions to problems while keeping costs low. This culture was not for everyone - it was demanding and intense, with long hours and high expectations. But for those who thrived in this environment, the rewards were great. One of the key ways that Amazon fostered this culture was through its leadership principles. These principles were a set of guidelines that outlined the expectations for employees at all levels of the company. They included tenets like "Bias for Action," which encouraged employees to make decisions quickly and take risks, and "Learn and Be Curious," which emphasized the importance of continuous learning and experimentation. The company's culture of frugality and innovation was not without its critics. Some former employees described a cutthroat environment where employees were pitted against each other in a battle for promotions and recognition. But for many at Amazon, the culture was a source of pride, a badge of honor that set them apart from other companies in Silicon Valley. In the end, the company's culture of frugality and innovation was a key factor in its success. It allowed Amazon to grow from a scrappy online bookstore into a global powerhouse that dominates multiple industries. And while the company has faced its fair share of criticism over the years, its commitment to these core values has remained unwavering.
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