Knowing the state of a system is essential for user interaction from "summary" of The Design of Everyday Things by Don Norman
Knowing the state of a system is essential for user interaction. When users are interacting with a system, it is crucial for them to understand what is happening at any given moment. This knowledge allows users to make informed decisions and take appropriate actions based on the current state of the system. Without this information, users may become confused, frustrated, or make mistakes that could have been easily avoided. Imagine a situation where a user is trying to perform a task on a computer, but the system does not provide any feedback on whether the task has been completed successfully or not. The user is left in the dark, unsure of what to do next or whether they need to try again. This lack of feedback can lead to uncertainty and anxiety, making the interaction with the system a frustrating experience. O...
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