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Understanding user needs is crucial from "summary" of The Design of Everyday Things Indian ed. by Don Norman

Understanding user needs is crucial for designing successful products. When designers fail to understand the needs of their users, they risk creating products that are difficult to use and frustrating. Users should not have to struggle to figure out how to use a product - it should be intuitive and easy to understand. Designers must take the time to study and observe how users interact with their products in order to identify their needs. This involves conducting user research, gathering feedback, and testing prototypes. By understanding what users want and need, designers can create products that meet their expectations and make their lives easier. Simplicity is key when it comes to designing products that meet user needs. Complex features and unnecessary elements can confuse users and detract from the overall user experience. Designers should strive to create products that are simple, intuitive, and easy to use. Clarity and coherence are also important aspects of designing products that meet user needs. Users should be able to ...
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    The Design of Everyday Things Indian ed.

    Don Norman

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