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Human error is often a result of poor design from "summary" of The Design of Everyday Things by Donald A. Norman

In the design of everyday objects, it is crucial to understand that human error can often be traced back to flaws in the design itself. When objects are poorly designed, they can confuse users and lead to mistakes or accidents. Simplifying the design of objects can help prevent human error, as it reduces the cognitive load on users and makes it easier for them to understand how the object works. Clarity is another key aspect of good design that can help reduce human error. When objects are designed with clear and intuitive interfaces, users are less likely to make mistakes. Confusing or ambiguous designs, on the other hand, can lead to errors as users struggle to understand how the object functions. Logical sequencing in design is essential for preventing human error. When objects are designed with a logical flow of actions, users can easily navigate through the steps r...
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    The Design of Everyday Things

    Donald A. Norman

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