Feedback is essential for good design from "summary" of The Design of Everyday Things by Don Norman
The key to good design lies in the ability to continuously receive feedback. Without feedback, how can designers know if their creations are meeting the needs and expectations of the users? Feedback serves as a crucial checkpoint in the design process, allowing designers to make necessary adjustments and improvements based on real-world usage and user experiences. Feedback provides designers with valuable insights into how their designs are being interpreted and utilized by users. It helps identify areas that may be confusing, frustrating, or ineffective, enabling designers to refine their creations for better usability and satisfaction. By actively seeking and incorporating feedback, designers can ensure that their designs are intuitive, user-friendly, and ultimately successful. Moreover, feedback allows for a more iterative design process, where designs are continuously refined and optimized based on real-time insights and observations. This iterative approach not only leads to better-designed products but also fosters a culture of innovation and improvement within the design team. In the absence of feedback, designers are left to rely on their own assumptions and interpretations, which can often lead to missteps and oversights. By actively seeking feedback from users, designers can gain a more accurate understanding of how their designs are actually being perceived and utilized in the real world. In the end, feedback is not just a nice-to-have in the design process—it is absolutely essential for creating products that truly meet the needs and expectations of users. By embracing feedback as a critical component of the design process, designers can ensure that their creations are not only aesthetically pleasing but also functional, intuitive, and user-centric.
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