Effective mapping connects user actions to outcomes from "summary" of The Design of Everyday Things by Donald A. Norman
The concept of effective mapping in design is all about creating a clear connection between the actions that users take and the outcomes that result from those actions. This is crucial for ensuring that users can easily understand how to interact with a product or system and predict what will happen as a result of their actions. In order for mapping to be effective, it must be simple and easy to understand. This means that the relationship between user actions and outcomes should be straightforward and intuitive, without unnecessary complexity or confusion. By designing a clear and simple mapping between actions and outcomes, designers can help users feel more in control and confident in their interactions. Clarity and coherence are also essential aspects of effective mapping. Users should be able to easily see how their actions lead to specific outcomes, without any ambiguity or uncertainty. When the mapping is clear and coherent, users can quickly learn how to use a product or system and can easily predict the results of their interactions. Logical sequencing is another important factor in effective mapping. The order in which users perform actions should logically correspond to the order in which outcomes occur. This helps users understand the causal relationship between their actions and the results they achieve, making the mapping more intuitiv...
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