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Design should focus on the needs and capabilities of users from "summary" of The Design of Everyday Things by Don Norman

Design should focus on the needs and capabilities of users is a fundamental principle that guides the creation of well-designed products. By understanding the needs and abilities of users, designers can create products that are intuitive, easy to use, and enhance the user experience. Simplicity is key in design, as it helps users understand how to interact with a product without unnecessary complexity. When designers prioritize the needs and capabilities of users, they can create products that are straightforward and easy to use. Clarity and coherence are essential in design, as they help users navigate a product effectively. When designers focus on the needs and capabilities of users, they can ensure that the design is clear and coherent, making it easier for users to accomplish their tasks. Logical sequencing is important in design, as it helps users complete tasks in a logical and efficient manner. By considering the needs and abilities of users, designers can create products with a logical sequence of actions, leading to a better user experience. Transition words and phrases help guide users through a product smoothly. Designers who focus on the needs and capabilities of users can use transition words and phrases effectively to create a seamless user experience...
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    The Design of Everyday Things

    Don Norman

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