Practice empathy in conversations from "summary" of The Communication Book: 44 Ideas for Better Conversations Every Day by Mikael Krogerus,Roman Tschäppeler
When we practice empathy in conversations, we are actively seeking to understand the other person's perspective and emotions. It means putting ourselves in their shoes, trying to see the world as they see it, and feeling what they feel. Empathy is the ability to listen without judgment, to validate the other person's feelings, and to show that we care about what they are going through. Empathy is crucial for effective communication because it helps us build rapport, trust, and connection with the other person. When we show empathy, we create a safe space for the other person to express themselves openly and honestly. This, in turn, leads to better understanding and deeper relationships. To practice empathy in conversations, we need to be present and fully engaged in the interaction. This means putting away distractions, such as our phones or ...
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