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Start with an openended question from "summary" of The Coaching Habit by Michael Bungay Stanier

When it comes to coaching, the first step is crucial. What you say at the beginning of a conversation can set the tone for the entire interaction. That's why starting with an open-ended question is so powerful. By asking a question that can't be answered with a simple yes or no, you invite the other person to engage more deeply. This sets the stage for a more meaningful and productive conversation. An open-ended question shows that you are interested in the other person's thoughts and perspective. It demonstrates that you are not just looking for a quick fix or a superficial answer. Instead, you are seeking to understand the person's point of view and to explore the issue together. This approach fosters trust and rapport, making it more likely that the other person will be open and honest with you. Furthermore, starting with an open-ended question encourages the other person to take ownership of the conversation. Instead of simply providing a solution, you are empowering them to think critically and come up with their own ideas. This not only leads to better outcomes but also helps the person develop their problem-solving skills. It shifts the dynamic from you giving advice to them taking responsibility for finding a way forward. By beginning with an open-ended question, you create space for a more collaborative and empowering coaching relationship. You show that you are there to support and guide, rather than to dictate or control. This approach not only leads to better results but also enhances the person's confidence and self-reliance. So, next time you find yourself in a coaching situation, remember the power of starting with an open-ended question.
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    The Coaching Habit

    Michael Bungay Stanier

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