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Practice active listening skills from "summary" of The Coaching Habit by Michael Bungay Stanier
Active listening is a skill that requires intention and practice. It's about being fully present and engaged with the person you're listening to, without distractions or interruptions. When you practice active listening, you demonstrate that you care about the other person's thoughts and feelings. You show empathy and understanding by focusing on what they're saying, rather than thinking about what you're going to say next. To practice active listening, start by giving the other person your full attention. Put away any distractions, such as your phone or computer, and make eye contact to show that you're engaged. Use verbal and nonverbal cues, such as nodding or saying "mm-hmm," to let the other person know you're listening. Avoid interrupting or finishing their sentences, as this can make them feel unheard or dismissed. It's important to listen not just to the words the other person is saying, but also to their tone of voice and body language. Pay attention to their emotions and underlying messages, as these can often reveal more than words alone. Reflect back what you hear to ensure you understand correctly, and ask open-ended questions to encourage the other person to elaborate. Practice active listening in all your conversations, not just in coaching sessions. By honing this skill, you can build stronger relationships, improve communication, and show respect for others. Remember, listening is not just about hearing words – it's about truly understanding and connecting with the person speaking. So, be present, be attentive, and be empathetic in your interactions with others.
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