Monitor tone from "summary" of The Art of Active Listening by Richard Banks
Monitoring one's tone of voice while communicating is an important factor in effective listening. It involves being aware of the nuances of how one is conveying their ideas and feelings, and making sure that the tone is appropriate for the situation. It also involves being mindful of the tone the listener is receiving from the speaker.- Make sure the intonation of the spoken voice does not become too commanding. Strict tones, no matter how well-intentioned, can put people ill at ease.
- Maintaining a constructive and supportive attitude during monitoring sessions can promote a more relaxed atmosphere and make participating easier.
- Speaking softly and understanding when trying to set expectations or give feedback can help improve morale and motivation to keep going.
- Showing a positive and encouraging tone whilst monitoring someone's progress is essential for creating an effective connection and take the learning process further.
- Offering positive reinforcement along with relevant constructive criticism during active listening helps the individual better understand their own strengths and weaknesses.
- A mild, friendly demeanor that exhibits empathy and support helps build trust and paves the way to better communication between parties.
- Keeping a calm and assuring tone towards those undergoing monitoring lets them know they have someone on their side and not to worry about opinions or results.
- Being kind and attentive to someone's needs while monitoring their progress conveys your genuine interest in helping them succeed without any judgement.
- Using encouraging words, exhorting words to uplift morale and motivating phrases with a little humour now and then ensures productive progress over time.
- It pays off to watch out for non verbal cues as well given by the listener - if talking over time starts to consistently agitate him, it may be time to change tactic.
