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Listening with an open heart can lead to understanding from "summary" of The Anatomy of Peace, Fourth Edition by The Arbinger Institute

When our hearts are open as we listen to others, we are able to truly hear and understand them. This kind of listening requires a willingness to set aside our own preconceived notions and judgments, and to approach the other person with empathy and compassion. It means being fully present in the moment, without allowing our own fears or insecurities to cloud our perception. When we listen with an open heart, we are able to see the world through the other person's eyes. We can more easily put ourselves in their shoes and understand their perspective, even if we may not agree with it. This kind of listening fosters a deeper connection and a sense of shared humanity between individuals. By listening with an open heart, we create a space for honest and meaningful dialogue to take place. We are able to engage in constructive conversations that lea...
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    The Anatomy of Peace, Fourth Edition

    The Arbinger Institute

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