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It starts with taking responsibility for our own contributions to conflict from "summary" of The Anatomy of Peace, Fourth Edition by The Arbinger Institute

When we find ourselves in the midst of conflict, our natural inclination is often to blame others for the situation at hand. We point fingers, make accusations, and focus on the ways in which we have been wronged. In doing so, we fail to see our own role in perpetuating the conflict. We fail to acknowledge the ways in which our actions, our words, and our attitudes have contributed to the breakdown in communication and understanding. Taking responsibility for our own contributions to conflict requires a shift in mindset. It requires us to look inward, to examine our own behavior, and to be honest with ourselves about the ways in which we may have played a part in the conflict. This can be a difficult and uncomfortable process, as it forces us to confront our own shortcomings and mistakes. It requires humility and self-awareness, qualities that c...
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    The Anatomy of Peace, Fourth Edition

    The Arbinger Institute

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