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Start by asking openended questions from "summary" of The Advice Trap by Michael Bungay Stanier

When you're trying to help somebody, you're likely tempted to jump right in with advice. It's a natural impulse. You want to be helpful, to solve the problem, to make things better. But here's the thing: the advice you offer might not actually be what the other person needs. It might not be the right solution for their unique situation. That's why it's important to resist the urge to immediately give advice. Instead, start by asking open-ended questions. This allows the other person to share their thoughts, feelings, and perspectives. It gives them the space to explore their own understanding of the issue at hand. By asking open-ended questions, you can help the other person gain clarity, insights, and new perspectives. Open-ended questions are powerful tools for deepening the conversation and fostering meaningful dialogue. They encourage the other person to reflect, to think critically, and to articulate their thoughts more cl...
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    The Advice Trap

    Michael Bungay Stanier

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